Frequently asked questions

How do credits work?

New users get 2 credits once. Credits can be redeemed toward eligible games. You can also earn credits when your roster wins a league or tournament title.

Are payments secure?

Yes. We never store card details on our servers. Stripe processes all payments.

What if a game is canceled or not confirmed?

If a game isn’t confirmed in time, we automatically refund payments.

Do I keep feature access after claiming my credits?

Yes. Claiming the two credits unlocks digital features for your account.

Where can I get help?

Email support@appballers.com or message us in the app.